Craig Heppell

I’d been thinking about moving and next thing I get a pamphlet in the letter box with a real estate couple offering appraisals.
I met Craig and Karen and knew straight away they were the people I could rely on to help me sell.
All the way along they kept me up to date, helping me to make the right decisions at the right time.
I’m grateful for their help in selling my place for a good price and highly recommend them to anyone.

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Maureen

We are very pleased with the efforts of Craig and Karen to help us sell and get into our next home.
We met them at a home for sale and we fell in love with it.

They acted really quickly and got our home on the market, making us feel really comfortable about everything.

They kept us informed about the whole deal at all times and we know they were looking after us.

So happy it’s all done and dusted, we could not have done it without Craig and Karen.

Can’t recommend them highly enough.

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Joanne & Peter

Wow, what a ride!

Craig and Karen had a home for sale that we really liked, but we had to sell ours.

Straight away they had a plan.

They got us a great deal on our place and helped us buy the other one.

Kept us in the loop the whole way, and we felt like they had a grip on everything - everyone knew what was going on.

Good people and great agents.

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Kyle & Molly

From the first meeting Craig and Karen were personable and trusting!

They openly communicated all stages of the selling process and kept us well informed as first time sellers this was important to us.

We couldn’t have picked better agents in the sale of our family home. All done and dusted within a week of listing!

Thankyou Craig and Karen for making the sale of our home stress free! 

Wade, Tegan & Henry

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Tegan and Wade

See them as a dynamic duo, maybe the lean mean selling machine, there is no doubt that Ulverstone Real Estate's Craig and Karen Heppell are vendor centric, market and buyer savvy and the most focussed seller agents I have come across.

What is the price you won't sell at: that's our starting point.

And they were right!  

Brilliant communicators, no bs people who love what they do and are completely adept.

We had our house on market for 120 days...nothing.

We took a punt and engaged Craig and Karen. Professional. Positive. Focused and dedicated.

They sold our house in three weeks at a good price. 

I can't be a stronger advocate for them. 

Thank you very much for a great outcome.  

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Stephen and Kathryn

I am so happy.

For months I was with two other agents that hardly communicated and didn't seem to know how to sell my place.

A friend put me onto Craig and Karen.

Wow!

Straight away there were inspections and interest.

Craig talked to me all the way along.

They got me a sale with a great price.

Very grateful for their efforts - they are real people who actually care.

Don't muck around, call them if you want to sell.

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Ron S

"Craig was fantastic nothing was a problem for him. He was always friendly and so helpful." 

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Shane, Michelle and Family

Craig and Karen were exceptional to work with and I couldn’t recommend them enough. We felt that they were trustworthy and genuine from our very first interaction. Their knowledge of the current market alongside their excellent communication skills made us feel like we were in great hands throughout the entire process. Thankyou again.

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Hannah and Klay

Thankyou Craig for your professional help in selling my investment property.

We set a target price to sell, and with the rate rises it looked as if it might not sell, but with limited buyers to view, Craig got it sold in about 6 weeks.

He informed us anytime a real prospect was interested.

This was the 2nd house I sold with Craig and was confident from the time I listed it that the market would deliver the right price – and it did.

I trust Craig’s advice and guidance.

Would I use Craig again?

Yes!

Why?

Because he delivers results. Keep up the good work.

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Rick

The property that Craig and Karen just sold for me was the second time I used them to sell my property. They were always professional and kept me informed of the progression of my listing. After each open home I was given feedback from potential buyers which helped gauge the market. After the successful sale they continued contact and progress during the settlement process, A big thank you to Craig and Karen at Ulverstone Real Estate. (I even referred my daughter to them)

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Glenn S

Excellent service, great communication and Craig made the whole process as smooth as possible. Would highly recommend him to anyone wanting to sell their house

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Anthony

It was a pleasure to have Craig and Karen sell our family properties.

Normally it's an overwhelming process, which they made much easier by providing realistic expectations, professional advice and good communication enabling a quick sale and settlement.

Highly recommend  Ulverstone Real Estate for your buying and selling needs.

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Richard

Craig was incredibly insightful and professional.

Excellent communication throughout the process of the property sale.

Highly recommended.

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Tony G

I would like to take this opportunity in sincerely thanking Craig and Karen for recently selling my property at Ulverstone.

Put simply, they are the most professional, reliable, friendliest, co-operative and honest real estate agents I’ve ever had the pleasure of dealing with and that’s why I call on their services when selling a property.

What’s more, they always offer great advice, feedback and always get positive results for their clients.

Hence, I have absolutely no hesitation in highly recommending Craig and Karen to others (buying or selling) for they are the very best in the real estate business.

 

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Simon

Karen and Craig took care of the sale of our home as well as managing the purchase of our new one and we couldn’t be happier with the outcome.

They have a wealth of experience and are both caring, yet professional, with great communication throughout the entire process.

We would highly recommend them to anyone wanting to sell their home.

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Josh and Cora

We can’t thank Craig and Karen enough, they were professional but down to earth, full of guidance and industry knowledge. Within 3 weeks we had a cash buyer and a super quick settlement. It worked out perfectly for us and we are so grateful for their help and support.

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Amber & Adam

We stopped in at an open home and fell in love with a property, but we didn't even have our house up for sale yet.

Craig and Karen met with us promptly and helped us organise everything we needed - to not only purchase the property but also get our house up for sale and sold!

Craig made the buying and selling process as stress free as possible, being on the front foot of everything and always working diligently behind the scenes.

His response time was second to none, and he helped settle our worries every step of the way.

We would recommend Craig and Karen to anyone wanting to buy or sell their property and would not hesitate to use them again for any of our future property endeavours! 

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Peter and Kate

Craig and Karen are true professionals who are passionate about what they do, their professionalism is 10/10, they provide constant updates on progress which made the selling process a whole lot easier! We can’t thank Craig and Karen enough for selling our home!

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Dan and Ebony

"Our experience selling our home recently with Craig and Karen at Ulverstone RE has been seamless…and a pleasure!

The communication was perfect every step of the way! Knowing you have an agent that understands what you want to achieve…and DELIVERS makes such a difference!

They have an obvious understanding of the current market, and it shows. It also helps that they are just lovely, genuine people that you enjoy speaking with, who go above and beyond!

We highly recommend Ulverstone Real Estate and will definitely use them again for any future real estate needs." 

Em and Mark

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Em & Mark

"Good job, Craig and Karen. Thanks so much for your help with these two properties. Much appreciated."

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Merilyn D

“After a great deal of deliberating on the right agent to sell my property. I settled on Craig and Karen Heppell. Yes the housing market had slowed slightly, but their enthusiasm didn't, along with their fantastic knowledge and skills, they managed to get my home sold. Their no fuss approach and excellent communication - the sale has gone very smoothly. I'd have no hesitation in engaging them in the near future for any real estate needs. Happy seller”

*Photo of our super excited and happy buyers, Dale and Chris.

 

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Mark Crowther

"Craig and Karen sold our house and we couldn't be happier.

They are a dynamic team, very professional, caring, attentive and reliable.

Highly recommended."

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Gary and Christina L

I can't thank Craig and Karen enough for their efforts to sell my investment property.

They understood my situation and worked hard to get the job done for me.

I was really pleased with the end result, and they looked after my tenant to make it all go smoothly.

They are professional and know their stuff. 

I recommend them to everybody.

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Rob McKenzie

Craig and Karen have been with us during our property journey from the beginning.
Their energy and enthusiasm is infectious as well as reassuring, and their ability to simplify the selling process is a skill that stands out from their years of experience.
They care, they’re professional and work hard to get the best deal possible.
We wouldn’t use anyone else.

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Raelee & Blair

We went to an open home and Craig was the agent presenting it.

Pretty quickly we fell in love with the home, but we had to sell ours to buy it.

Straight away Craig shared a simple plan that would allow us to buy and sell. Within a couple of days, he and Karen laid it all out for us.

We made an offer, which was accepted, then put ours on the market with Craig and Karen.

Any time we had a question, or felt a bit nervous, they were there to support and knew exactly what to do.

They found us the perfect buyer for our place, then helped us secure the home we had fallen in love with.

Craig and Karen were relaxed, yet professional in all our dealings. Their knowledge of the buying and selling process was comforting, and they communicated constantly with us.

We are very happy that Craig and Karen looked after our move, they come highly recommended.

 

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Darren & Claire

Wow, what a team! They should be called the Dynamic Duo.

From the moment we met them they have been so helpful.

We had our property on the market earlier this year, with not much response, and after meeting up with them at an open house we knew they were professional and willing to go the extra mile.

When we decided to put the house back on the market, we interviewed 5 agents of which one being Craig and Karen.

After their presentation we knew they were the ones to sell our house.

It was on the market for less than one day and we had an offer which was  exactly what we wanted! So very pleased.

Since then, Craig and Karen have been great and have sold us the house we looked at when we met, so I think all are happy.

They have ended up being like friends and we hope to keep in touch once we have settled and moved to our new House.

Could not recommend them any higher.

Many Thanks

Greg and Peter

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Greg & Peter

Bloody brilliant!

We knew when we met this bloke, he was the real deal.

Doesn’t muck around and tells it like it is.

Everything Craig told us about the market and how the sale would pan out was spot on.

He planned it all for us and told us very quickly which buyers were a chance and who was kicking tyres.

Craig and Karen are a professional team, they know their stuff.

We are ecstatic – can’t thank them enough.

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Darryl and Pauline Magan

The purpose of this is to inform you of my gratitude in the selling of my house.

Right from the outset when you acquired my listing, I found you to have a very professional attitude from the beginning right up to the property’s sale, I have no hesitation in referring you to anyone who is considering selling their home.

Your proactive manner in keeping me informed every step of the way is very reassuring and gratifying in these slaphappy ‘she’ll be right days’ You also show genuine concern as to my next stage in purchasing a property, and for this I am truly grateful.

*Record price for a residential sale (non-development site) in Ulverstone*  

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Robert Sciberras

I met Craig at an open home in Penguin about 3 years ago.

He was just so relaxed, not pushy, but genuinely friendly.

I didn’t buy the house Craig was showing, and I bought another one a few months later in Penguin.

Now the time came to sell that one and I spoke to a couple of agents, but they didn’t seem interested.

I remembered Craig and gave him a call.

First thing I noticed was that he was only interested in my needs and how we could achieve them. His advice was bang on the money.

He and Karen organised everything for me, even getting the lawns done, and he made the tenants feel really comfortable.

They sold it in 10 days for a fantastic price – no hassle.

I cannot speak highly enough about their professionalism and ‘can do’ attitude.

You must call Craig and Karen if you want to sell your home.

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Julie Hall

Two from Two!

I am so grateful to have Craig by my side when it came to selling my properties.

This is the second one he helped me to sell, and in the lead up to putting this one up for sale, he was updating me constantly on what I should expect as the market began to change.

Craig was bang on, and by following his advice we found a buyer who was a perfect fit for this place – and paid a great price.

No kidding, if you want to sell, and sell well, you can save yourself a lot of time and hassle if you have a chat with Craig.

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Simon B

I would like to thank you very much for your help in selling my house.

After we discussed price and the time to sell, I watched.

You had people there the next day, open home within a week and a very fair offer within 10 days.

Your attention to keep me informed of all the potential buyers was brilliant!

I had confidence from day 1 - and you delivered.

Your honesty and frank assessment of the market was spot on.

In these uncertain times it is refreshing to deal with a person that knows their profession.

Will I use you again? Yes! The result is what I wanted.

Thanks again Craig.

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Rick P

Mum contacted Craig a couple of years back when she thought about selling. Each time they met, Craig would make sure we were aware of what mum was up to.

When mum passed away we were straight onto Craig and he kept us up to date on what the market was doing while we sorted things out.

We listed mum's place for sale and Craig's knowledge and professionalism were top shelf.

He always kept us up to date with what buyers were saying and made suggestions to help us make important decisions.

He sorted through the buyers and got the best one over the line.

Really happy with the way Craig helped our family.  Highly recommend him!

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Phil and Jackie

Craig and I had an initial talk about what I was hoping to do with my properties, and the first thing I noticed was that he wasn’t pushy.

Then, after a couple more chats I knew he wasn’t like other agents I’d dealt with, because he asked me questions that I knew would help him to help me.

Very quickly, Craig understood my situation and presented me with a plan so I could move forward. He just gets it.

We worked together to get my property to market and that allowed me to see Craig in action.

His attention to detail, marketing know-how, ability to sort the real buyers from the pretenders and constant straight down the line feedback impressed me no end. Plus, his sense of humour and ability to relax in any situation makes him someone you like to be around.

It didn’t surprise me when he brought me the right offer and helped me get a deal together.

I doubt you’ll meet another agent like Craig. He is a pleasure to work with.

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Simon B

I wanted to sell my investment property and I was wondering which agent to use.

Then I saw Craig’s sign on a house in Ulverstone and thought I’d give him a call.

Talk about on the ball!

He had it on the market in a couple of days and in another couple of days he was negotiating with 3 buyers!

I’m so happy with the price we got.

Craig knows exactly what he is doing and communicates with you all the way.

If you want to sell, talk to him.

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Karen R

We were very happy with Craig's efforts to market and sell our home.
He kept us up to date with all the buyer activity and put together a really good deal for us.
Also, he helped us with great advice on buying our next home up north.
Highly recommend Craig if you want to sell your property.

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Dave and Linda P

We recently sold our property at Latrobe with Craig Heppell from Ulverstone Real Estate. 
Craig's happy disposition and can do attitude, as well as making us feel at comfortable with the process, was the reason we decided to list our property with him.
Craig's professional approach, attention to detail and great sense of humor made the experience effortless for us.
Craig was always available if we had any questions and reported back to us promptly with the progress .
We have no hesitation in recommending Craig to anyone thinking of listing their property for sale.

Margaret and Peter Darby

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Margaret and Peter Darby

No fuss, straight talking, sound advice, experience and expertise are what we experienced in our dealings with Craig.  His invaluable support during each step made the selling process and beyond smooth and stress free.  We are delighted with the results.

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John and Lyn McKay

Craig @ Ulverstone Real Estate was very efficient in coming around to give us a free appraisal and then equally efficient in getting the house listed. Communication was always prompt and efficient, which is great in a fast paced market. If you want an honest agent who is motivated to sell your property for a great price then give Craig a call.

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Zac and Melinda

Craig has been an excellent agent in relation to the sale of our property in Ulverstone.

His attention to detail in the presentation of the property and the marketing materials produced was first class.

Craig has been very good in his communication with us as the seller and kept us fully informed of the process from our initial discussion about the proposed sale through to the final completion.

I would highly recommend Craig to any prospective seller.

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John and Elly

I put the house with another agent about 12 months back but there was no sale and in my view a lack of communication.

They gave a price to get in the door but they quickly devalued it before it officially hit the market.

I met an agent, Craig, from Ulverstone Real Estate and was easy to talk to, delivered what he promised, and found him to be an honest agent.

He held regular open homes, more than the previous agent did and informed me of the outcomes and buyer feedback after each inspection.

He gave very informative advice about the market and helped me navigate through to a successful outcome.

I would highly recommend Craig if you were looking to sell your home

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Glenn Stephens

Craig is an excellent agent who knows the real estate business extremely well.

Communication was next level and he really did look after all parties involved.

Highly recommend Ulverstone Real Estate to anyone.

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Jamie and Kathryn

I thought I would have a go at selling my own house. I got a few nibbles, but there wasn't too much doing.

A friend of mine said I should talk to Craig. He and I chatted and his approach to selling real estate was totally different to other agents that I have had dealings with in that he plans out all details of the sale - he has a plan of attack! I put the home with him and within a week he had about a dozen inspections.

After 3 weeks he put a deal together and got me a price I was more than happy with - and I really liked how he kept me up to date with the feedback from buyers.

I would recommend Craig to anyone looking to sell their property - from the start to the finished sale he performed his duties that he outlined to me.

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Grenville Bellchambers